Returns and Exchanges
Return & Exchange Policy
We offer 100% money back guarantee within 30 days of purchase. If you are not completely satisfied, contact us and we will issue you a refund and/or exchange your product(s), minus shipping costs.
To initiate a return and/or exchange:
1. Simply email us at ContactUs@divinebeginnings.com. Include the name of the product, date of purchase, amount of purchase, and the reason for return, and one of our friendly representatives will contact you regarding next steps to return or modify your order.
- Shipping charges for both returns and exchanges are non-refundable as they are paid out to the shipping carrier.
- Please allow up to 14 days to process refund requests and exchanges.
2. Non-defective products must be returned to us in the condition you received them. They must be unworn, unwashed, undamaged and in their original packaging.
3. Items listed as closeout, clearance or discontinued are non-refundable and non-exchangeable.
Refused or non-deliverable packages:
Divine Beginnings, LLC is not responsible for items sent to an undeliverable destination and/or when the recipient is for any reason unable to accept items shipped. It is the responsibility of the customer initiating the order to ensure the shipping address is a current and accurate address.
Contact Us if you have any questions about our Returns and Exchanges Policy. Please include "Returns and Exchanges" in the subject line.